Wusthof Classic Ikon Cooks Knife - 23cm
Wusthof is a brand recognized worldwide and is well known for their exceptional range of knives and kitchen accessories. Over 200 years of masterful crafting has resulted in products that emanate outstanding calibre and performance. Read more
Wusthof is a brand recognized worldwide and is well known for their exceptional range of knives and kitchen accessories. Over 200 years of masterful crafting has resulted in products that emanate outstanding calibre and performance.
Proven W?sthof quality, simple in design and easy to care for, this is how the W?sthof IKON Classic series presents itself. The handle shells made of black special plastic are extremely hygienic. They are firmly riveted, seamlessly assembled and the unique ergonomics guarantee fatigue-free work. W?sthof Ikon Classic knives are optimally balanced and lie comfortably in the hand, the special bolster design allows safe cutting and sharpening of the entire blade.
The all-rounder: for mincing, chopping or cutting meat, fish, fruit and vegetables. This Cook?s Knife is an active participant in many kitchen tasks, makes food prepping pleasurable and is part of every professional and hobby cook?s basic equipment. The half bolster, the junction between handle and blade, reduces the weight of the knife, making it easier to handle. It also allows the entire blade to be sharpened more easily.
Dimensions: Blade ? 23cm, Handle ? 11.4cm, Blade width ? 5cm
Features:
The knife blades are forged from a single piece of stainless steel (chromium-molybdenum-vanadium steel) and hardened at 58? Rockwell. The PEtec process developed by W?sthof gives the blades an extremely sharp and long-lasting edge.
The handle scales of the W?sthof Classic Ikon series are made of a special plastic and are permanently riveted. The knives are pleasantly balanced due to the special bolster shape and, thanks to the ergonomically shaped handles, are comfortable to hold.
Care Instructions:
The knives of the W?sthof Classic Ikon series are particularly easy to care for. It is sufficient to clean the knives by hand after use with lukewarm water, a damp cloth and a little washing-up liquid. Then carefully dry the knives of the W?sthof Classic Ikon series. Avoid scouring cloths or aggressive scouring agents, as this causes unwanted damage to the blade. Cleaning in the dishwasher should be avoided. The blades can hit each other and be damaged. In addition, the aluminum rivets on the handle shells can loosen over time.
Shipping
Shipping Costs:
Free shipping for orders over $150!
Check out our current shipping charges below:
Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50
We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Bulky Items:
Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.
Processing Times:
All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
Track and trace:
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Stock Availability
Although we are a small family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Cookware makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Cookware).
Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.
Contact details:
Email – enquiry@cookware.co.nz
Phone – 09 218 8300
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.